In case of an accident,

Procedures to follow.

1. Contact the slope service of your resort to receive the documents that you will need for your care and reimbursements.

2. Declare the loss to us within eight days of the time at which you become aware of said loss, except in unforeseeable circumstances or a case of force majeure.

Send your claim file by post to:

Directly on line by completing the form below.
Accéder au formulaire
Gritchen Assurance / sinistre montagne snowrisk
27 Rue Charles Durand - CS70139
18021 Bourges Cedex

Don't forget to attach the following originals to this declaration:

  • The ski pass or insured pass purchase invoice, and proof of purchase of the insurance Snowrisk.
  • Your bank details (SWIFT / IBAN).
  • THE INITIAL MEDICAL CERTIFICATE OF THE PHYSICIAN specifying the nature of the injuries, and whether or not there is an incapacity to ski.
  • The certificate confirming any action undertaken by any other party who provides assistance, specifying
  • he reason for the action.
  • A copy of your social security system card or certificate;
  • A copy of your Mutual benefit association card.

In the event that repatriation for medical treatment is requested, provided that the physician agrees, contact:
Europ Assistance 24/7 - +33 (0)1 41 85 90 19 (have your contract number to hand)
Any reimbursements made by the insurance company are in addition to the treatment expenses met by your social security and private mutual benefit association (documents on demand).

Online declaration of loss